StartFiit provides online 1-on-1 personal training and nutrition counseling delivered through live video sessions, personalised workout and meal plans, and ongoing coach support. All services are delivered online. We do not operate a physical gym or training facility. Program details, session counts, and validity periods are described on the relevant service pages of our website.

Our services are available to individuals aged 18 and above. By purchasing a program, you confirm that you are at least 18 years old and capable of entering into a binding agreement under applicable law.

Our coaches are certified fitness and nutrition professionals. They are not medical doctors, and our services do not constitute medical advice, diagnosis, or treatment. Before starting any fitness or nutrition program, you should consult your physician, especially if you have any medical condition, are pregnant, or are recovering from an injury or surgery. You agree to disclose relevant health information accurately during onboarding so your coach can plan safely. You are responsible for exercising within your own limits. If you feel pain, dizziness, or discomfort during any session, stop immediately and seek medical attention if needed. Results from fitness and nutrition programs vary from person to person, and we do not guarantee any specific outcome.

You agree to provide accurate contact details when registering or submitting a form. Sessions and support are delivered through video calls, WhatsApp, email, and phone as agreed with your coach. You are responsible for having a stable internet connection and a suitable device for live sessions.

Program prices, session counts, and validity periods are listed on our website. All prices are in Indian Rupees and inclusive of applicable taxes unless stated otherwise. Payment is due at the time of purchase through the payment methods offered on our website or shared by our team. Your program begins on the start date agreed with your coach and remains valid for the period stated in your plan, for example 3, 6, or 12 months. Unused sessions do not carry forward beyond the plan validity period unless agreed in writing. [CONFIRM]

Sessions are scheduled directly with your coach. If you need to reschedule, inform your coach at least [CONFIRM: e.g. 4 hours] before the session. Sessions cancelled with adequate notice can be rescheduled within your plan validity at no cost. Sessions missed without notice may be counted as completed. [CONFIRM] If your coach needs to reschedule, we will offer you an alternative slot at no loss of sessions.

You may cancel your program within 7 days of purchase and before your second session for a full refund. After this period, fees for the current billing term are non-refundable, but you may pause your program once for up to 30 days by informing your coach in writing. Refunds, where applicable, are processed to the original payment method within 7 to 10 business days. To request a cancellation or refund, contact info@startfiit.com.

You agree to follow your coach's guidance within your own physical limits, use appropriate equipment and safe training space at home, attend sessions on time, and treat coaches and staff with respect. We reserve the right to end a coaching relationship in cases of abusive behaviour, with a refund of unused sessions on a pro-rata basis.

All content on our website and in our programs, including workout plans, meal plans, videos, documents, branding, and design, is the property of MAE Fitness Pvt Ltd. Plans are personalised for your use only. You may not copy, resell, redistribute, or share program materials with third parties without our written permission.

You participate in all training and nutrition activities voluntarily and at your own risk. To the maximum extent permitted by law, MAE Fitness Pvt Ltd shall not be liable for any injury, health condition, or loss arising from your participation in our programs, your failure to disclose relevant health information, or your use of equipment and training space at your own premises. Nothing in these Terms limits liability that cannot be limited under applicable law.

We aim to deliver sessions as scheduled, but occasional interruptions may occur due to technical issues, connectivity, or circumstances beyond reasonable control. In such cases, sessions will be rescheduled without loss to you. We may update, improve, or modify our programs from time to time without reducing the value of services you have already purchased.

Our website may contain links to external websites and tools. We are not responsible for the content or practices of third-party sites. Use of any third-party service is subject to that provider's own terms.

Our collection and use of your personal information is described in our Privacy Policy, available at startfiit.com/privacy-policy. By using our services, you also agree to the Privacy Policy.

We may update these Terms from time to time. Material changes will be reflected by updating the effective date at the top of this page, and active clients will be notified by email where appropriate. Continued use of our services after changes take effect constitutes acceptance of the updated Terms.

These Terms are governed by the laws of India. Any disputes arising from these Terms or our services shall be subject to the exclusive jurisdiction of the courts of Bengaluru, Karnataka.

For any questions about these Terms and Conditions, contact us:

StartFiit (MAE Fitness Pvt Ltd)

Email: info@startfiit.com

Phone: +91 9148435467

Website: startfiit.com

Address: Villa 78, Azven Breathe, Tayakanahalli, Off Sarjapura Attibele Road, Bangalore 562125